Definitions

  • “The Company” means Aniwo, incorporated and registered in England and Wales with company number [Insert Company Number] whose registered office is at [Insert Address].
  • “The Buyer” means the person, firm, or company ordering or buying the Goods from the Company.
  • “The Goods” means the goods that are the subject matter of the relevant order or contract for sale.
  • “Contract” refers to the contract for the provision of Goods by the Company to the Buyer in accordance with these conditions.

Promotions and Special Offers

Promotions or special offers can be withdrawn or changed at any time without prior notice.

Promotional Discount Codes

  • Promotional codes are only valid for orders placed online.
  • Only one promotion code can be used per order.
  • Promotional codes are not valid in conjunction with any other promotion.
  • Codes are not valid on specific items unless otherwise stated, and individual exclusions may apply.
  • Codes are only valid for the specified discount, value, or offer, and are valid for the specified period or until further notice.
  • We reserve the right to withdraw or change promotional codes at any time.

Basis of Sale

  • These conditions apply to the sale of Goods entered into by Aniwo. By placing a Purchase Order with the Company or accepting any quotation in writing, the Buyer agrees to deal with the Company on these conditions and to the exclusion of all other Terms and Conditions which the Buyer purports to apply.
  • No contract regarding the Goods between the Company and the Buyer shall exist until the Buyer’s order has been accepted by the Company. The Company may accept the Buyer’s order by formal order acknowledgment.
  • The Buyer is responsible for the accuracy of Purchase Orders and will be liable for any additional costs incurred by the Company due to such errors.
  • The Buyer can only cancel an order (or any part of an order) that has already been accepted by the Company with the Company’s agreement prior to dispatch. The Buyer must request written confirmation of the cancellation.
  • Any typographical, clerical, or other error or omission in any sales literature, including quotations, price lists, invoices, or any other document issued by the Company, shall be subject to correction without liability.
  • The Buyer represents that they are a trading business and are therefore excluded from the provisions of the Consumer Credit Act and Consumer Protection Regulations.

Price/Quotation

  • Quoted prices will include the cost of packaging as discussed or stated at the point of sale but will exclude delivery and VAT.
  • The Company reserves the right to amend its quoted prices at any time before dispatch to reflect any additional costs beyond its control.

Delivery, Risk & Performance

  • Any dates quoted for the delivery of Goods are approximate only, and the Company shall not be liable for any delays in delivery of Goods. Specific timing of delivery should be agreed upon in writing between the Company and the Buyer.
  • Should delivery be suspended at the request of or delayed through any default of the Buyer for any period, the Company shall be entitled to payment for work already carried out, materials specially ordered, and other additional costs, including storage.
  • The Company may deliver Goods in separate installments, with each installment treated as a separate contract. No cancellation or termination of any one contract relating to an installment shall entitle the Buyer to cancel any other contract or installment.
  • If the Buyer fails to accept delivery or if the Company is unable to deliver the Goods due to the Buyer not providing appropriate instructions, additional charges will apply to the Goods.
  • Liability for non-delivery of Goods shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro rata contract rate against any invoice raised for such Goods.
  • While the Company will use its best endeavors to deliver the Goods according to the Buyer’s requirements, it will not be liable for any consequences of late delivery.
  • The Buyer shall inspect the Goods upon delivery or collection and must notify the Company of any damages or discrepancies within two working days of receipt. Claims made outside this timeframe will not be accepted.

Payment Information

  • The Company reserves the right to refuse to supply Goods on credit or otherwise at its discretion and is not required to provide reasons for such refusals.
  • Payment may be made by methods advised to the Buyer at the time of ordering.
  • If the Buyer fails to pay any amount due under the contract, they shall be liable to pay interest on the overdue amount at the annual rate of 2% above the Bank of England base rate, accruing on a daily basis until payment is made, whether before or after judgment.
  • The Buyer shall make all payments due under the contract in full without any deductions unless they have a valid court order or written agreement from the Company.

Passing of Property

Title to the Goods shall remain with the Company and shall not pass to the Buyer until the Company has received in cash or cleared funds payment in full for the Goods and all other debts owed to it by the Buyer. Until title passes:

  • The Buyer shall hold the Goods as bailee for the Company, insure them against loss or damage for their full replacement value, and maintain them in satisfactory condition.
  • The Company may demand the repossession of the Goods at any time, enter any premises where the Goods are located to inspect or repossess them, and maintain an action for the price of the Goods even if title has not passed.

Return of Goods

  • The Buyer must ensure that any Goods returned to the Company have been authorized by prior arrangement. The Company will issue a Returns Authorization Number, which must be clearly marked on the packaging prior to return.
  • All returned Goods must be fit for sale upon return. The Company reserves the right to reject returns that do not meet this condition.
  • Non-defective, undamaged goods will only be accepted back if they have not been supplied to order.
  • For Goods supplied by the Company but manufactured by third parties, any warranties or guarantees provided will be passed to the Buyer wherever practicable, subject to the conditions set by the manufacturer.

Limitation of Liability

The Company shall not be liable for any special, consequential, incidental, punitive, or exemplary damages arising from the sale of Goods, including but not limited to lost profits, loss of business, depletion of goodwill, or lost data, even if the Company has been advised of the possibility of such damages. This limitation applies regardless of the basis of the claim.

Force Majeure

The Company shall not be liable for any loss or damage caused by the non-performance or delay in performance of its obligations due to events beyond its control, including but not limited to acts of God, war, strikes, or difficulties in obtaining materials. In such events, the Company may cancel or suspend the contract without incurring liability.

Alterations and Modifications

The Company may carry out alterations or improvements to the Goods without notice to the Buyer. These terms and conditions are subject to change at any time without prior notification to the customer; however, updates will be provided upon request.

Data Protection

  • The Company monitors its telephone system and may record conversations. CCTV operates within the Company’s premises for crime prevention and detection.
  • The Company is committed to protecting your privacy and will only use your information lawfully in accordance with the Data Protection Act.
  • The Contract shall be governed by English law, and the parties consent to the jurisdiction of the English courts in all matters connected with the Contract.
  • The headings of these conditions are for convenience of reference only and shall not affect their interpretation.